Office Coordinator

Job ID: 5980424026 Status: Full-Time Regular/Temporary: Regular Shift: Day Job Facility: UPMC Hamot Department: GLPP Gastroenterology Location: 15 S.
Main St.
, Jamestown, NY Union Position: No Salary Range: $ 17.
82-27.
42 USD Join our dynamic healthcare team and take the lead in shaping a patient-centered experience! As a key player in our organization, your responsibilities will range from ensuring accurate patient information to managing front office staff.
Dive into a role where every detail matters, from overseeing scheduling and charge input accuracy to fostering a positive customer service atmosphere.
If you’re ready to make a meaningful impact in healthcare and thrive in a fast-paced environment, we invite you to bring your skills to our team! Responsibilities: Obtain accurate demographic, next of kin, insurance information including referrals/authorizations.
Ensure patient scheduling is accurate.
Develop and maintain a patient-centric culture, centered around patient arrival and follow up activities in line with the consumerism initiatives, if applicable.
Monitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable.
Manage front office staff in practice.
Work closely with manager to ensure specific needs are met.
Coordinate scheduling and staff assignments.
Work denial work queues in conjunction with the CBO.
Ensure accuracy for all daily charge input, both inpatients and outpatients of CPT and diagnosis codes.
Oversee orientation/training including cross training to ensure staff availability/coverage requirements caused by vacations, sickness, or peak loads.
Compile departmental data on patient caseload and physician intervals to ensure appropriate staffing levels.
Ensure a positive customer service atmosphere and interactions in office areas through ongoing training/development/monitoring of staff.
Seek physician/staff feedback to ensure interactions are appropriate.
Investigate/resolve customer complaints.
Collaborate with manager in selecting, monitoring and evaluating front office staff.
Qualifications: Requirements: Bachelor’s Degree + 6 months of healthcare experience OR Associate’s Degree in Health Care or Business + 1 year of healthcare experience OR High School Diploma + 2 years of healthcare experience Licensure, Certifications, and Clearances: UPMC is an Equal Opportunity Employer/Disability/Veteran BENEFITS AND LIFE AT UPMC Why Work Here We know that you have many options when choosing where to build your career.
So why choose UPMC? We can think of a few reasons.
Benefits that Matter to You We’re committed to providing benefits that meet your needs and support your well-being in all areas of life.
Earn over 5 Weeks of Paid Time Off Every Year Affordable Medical, Dental & Vision Coverage Student loan assistance and tuition reimbursement options Earn up to 8% of your eligible pay in retirement contributions from UPMC Employer-Paid Life Insurance Support for You – and Your Family Your career doesn’t impact just you, but the people you care about, too.
We’re making sure your career works for the whole family.
Two Weeks of Paid Parental Leave Family Planning Resources Tuition Assistance for Dependents Comprehensive Health Care for Dependents Emergency Child and Elder Care Options Flexible Work Arrangements A Culture That Cares At UPMC, you can find a home among people who share your passions and care about who you are.
Employee Resource Groups Awards for Champions of Dignity & Respect Center for Engagement & Inclusion Programs for Veteran Engagement Tools to Reach Your Potential Once you become a member of our team, the journey doesn’t stop there.
UPMC is committed to supporting your growth and helping you build the career of your dreams.
Up to $6,000 of Annual Tuition Assistance Ongoing Learning via Linkedin Learning Accelerated Career Pathways for Growth Robust Instructor-led Education and Learning Pathways Expansive Opportunity Where do you want to go with your career? Wherever it is, UPMC can take you there.
96,000+ Employees 40 Hospitals and 800+ Doctors’ Offices and Outpatient Sites Dozens of Career Ladders to Climb International Locations State-of-the-Art Technology