Access Lead

Job ID: 5480812711 Status: Full-Time Regular/Temporary: Regular Shift: Day Job Facility: Corporate Revenue Cycle Department: Rev Cyc Patient Arrival Location: 207 Foote Avenue, Jamestown, NY Union Position: No Salary Range: $ 17.
04-26.
01 USD Do you have experience in patient registration? Are you looking to grow your career in patient access and customer service? UPMC is looking to hire a full-time Access Lead to support UPMC Chautauqua.
This role would typically work Monday through Friday, as well as rotating weekends and holidays, from 3:00pm until 11:00pm, however, you may work daylight or overnight shifts due to staffing needs.
The Access Lead will coordinate and lead the daily functions of the designated work area, along with providing direction and support to staff as needed.
The role will escalate any concerns or problems to management when necessary.
Additionally, the employee will facilitate the completion of all statistical reporting and data analysis to ensure UPMC guidelines are being supported, as well as serve as the primary information source and advocate for financial matters on site.
Are you looking to grow your career? If so, apply today! Responsibilities: Support and contribute to UPMC’s core values and guiding principles of Your Care.
Our Commitment and abide by all UPMC departmental policies, procedures, and goals in the process of performing all job responsibilities.
Incorporates acts of dignity and respect in daily interactions.
Advise the clinical staff of the need for a possible referral to a participating healthcare facility when appropriate.
Serve as an advocate, resource, troubleshooter, and designated leader at specific work sites.
Represents Management and is empowered to make decisions.
Monitor patient flow and respond to changes in workload, patient volume, and staffing levels, planning services accordingly.
Works various revenue reports within established time frames.
Takes action accordingly to ensure a successful billing process.
Ensure precertification requirements have been met prior to treatment.
Interact with the clinical staff and/or ancillary departments to resolve reimbursement issues.
Responsible for training new staff and orienting to the department work area.
Provide ongoing education and communication as necessary.
Provide feedback on a regular basis to management about all personnel, department issues and concerns for areas of direct responsibility.
Update patient demographic and insurance information in the system as necessary.
Verify insurance benefit information with all available carriers via an electronic verification system or telephone if not previously completed.
Qualifications: High school diploma or GED and at least three years of experience in a related fiscal/admissions/registration function, or Associate degree and one year experience; or an equivalent combination of education and experience required.
Medical terminology, third-party healthcare coverage experience, and a strong understanding of managed care regulations are required.
Strong interpersonal, organizational and communication skills and be able to remain professional and courteous when dealing with sensitive issues and stressful circumstances.
Ability to effectively problem solve and make independent decisions.
Prior working experience on personal computers and various office equipment.
Knowledge and skills necessary to provide care and/or interact appropriately with all ages of patients.
Possess the ability to assess data reflective of the patient’s status and interpret the appropriate information needed to identify each patient’s requirements relative to his/her age-specific needs.
Provide the care needs as described in the department’s policy and procedure.
Licensure, Certifications, and Clearances: Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran BENEFITS AND LIFE AT UPMC Why Work Here We know that you have many options when choosing where to build your career.
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Earn over 5 Weeks of Paid Time Off Every Year Affordable Medical, Dental & Vision Coverage Student loan assistance and tuition reimbursement options Earn up to 8% of your eligible pay in retirement contributions from UPMC Employer-Paid Life Insurance Support for You – and Your Family Your career doesn’t impact just you, but the people you care about, too.
We’re making sure your career works for the whole family.
Two Weeks of Paid Parental Leave Family Planning Resources Tuition Assistance for Dependents Comprehensive Health Care for Dependents Emergency Child and Elder Care Options Flexible Work Arrangements A Culture That Cares At UPMC, you can find a home among people who share your passions and care about who you are.
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UPMC is committed to supporting your growth and helping you build the career of your dreams.
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